This Website belongs to Holbrook Travel, Inc doing business as Holbrook Travel, Inc.

Our postal address is:
3540 NW 13th Street
Gainesville, FL 32609 
We can be reached via email at travel@holbrooktravel.com or by telephone at 1-800-451-7111. 

I. Information we collect and how we use that information

For each visitor to our Web page, our Web server automatically recognizes the visitor's domain name and email address (where possible).

We collect aggregate information on what pages visitors access or visit, user-specific information on what pages visitors access or visit, and information volunteered by the visitor, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify visitors about updates to our Website, and is not shared with other organizations for commercial purposes.

We use cookies to store visitor preferences, record session information, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, or record past activity at a site in order to provide better service when visitors return to our site.

We may collect personal information such as names, company names, titles, addresses, telephone numbers, fax numbers, e-mail addresses, and payment information (such as credit card numbers) from users. For example, we collect personal information in connection with payments made through this Website.

We do not knowingly collect personal identifiable information from children under the age of 18. If you are under the age of 18, please do not provide your name and address or other contact details or any other personally identifiable information of any kind whatsoever. If you are a parent or guardian of someone under the age of 18 who has provided us information without your knowledge and consent, you may request that we remove this information by contacting us at the above address or phone number.

The information we collect is used internally to improve the content of our Web page, to customize the content and/or layout of our page for each individual visitor, to process payments and information requests and for other administrative and analytical purposes such as information systems management, accounting, billing and audits, marketing, and customer- relations correspondence. We also use information to notify visitors about updates to our Website. We may contract with third parties to process payments and information requests, and these parties would have access to personal information in fulfilling their duties. We also may share your personal information with our affiliated companies in connection with delivering services and information to you and with other parties in connection with the arrangement of travel services, such as hotels and providers of transportation.

We reserve the right to disclose personal information as may be required by law or governmental authorities. We also reserve the right to sell, license, or otherwise transfer to a third party, personal information in connection with an assignment, sale, joint venture, or other transfer or disposition of a portion or all of the assets or ownership interests of Holbrook Travel, Inc. Subject to the foregoing, we do not sell your personal information.

When you voluntarily disclose information about yourself in the content that you submit to this Website (e.g., personal information such as your name, phone number and personal web address) through a Traveler Review or other public posting on the Website, this information will be publicly available, can be collected and used by third parties and may result in unsolicited messages from others. Such activities are beyond our control. Please refrain from disclosing personal information on this Website that you intend to keep private.

Please also note that by submitting a Traveler Review or other Public Posting on this Website, it becomes the property of Holbrook Travel, Inc. and we may reproduce some or all of it in our promotional materials-either elsewhere on our website, in an email, or in our brochures. You also authorize us to disclose your last name, hometown and state, and travel history with us in connection with the review.

II. Third-party Advertising

We do not partner with or have special relationships with any third-party advertisers or ad server companies.

III. Emails, Postal Mailings and Opt-out

Participants who sign up for a Holbrook Travel program will receive email communication from representatives of Holbrook in direct reference to their travel. Participants are also signed up for the Holbrook Travel enewsletter to provide news and information about future travel opportunities with Holbrook; participants may unsubscribe at any time. Additionally, Holbrook Travel sends email marketing to those who have provided their email address on a web or paper form.

If you do not want to receive marketing emails from us in the future, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above postal address. You may also unsubscribe directly from our marketing emails by clicking on "unsubscribe" in the footer of an email, or use the Subscription Center to adjust your preferences in accordance with your interests. 

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, or writing to us at the above postal address. To be removed from our mailing list, please provide us with your exact name and address.

IV. Links

This Website contains links to other Websites. We are not responsible for the privacy practices of other Websites. This privacy policy applies solely to information collected by Holbrook Travel, Inc.

V. Security

We always use industry-standard encryption technologies when transferring and receiving visitor data exchanged with our site. If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number. 

VI. Terms and Modifications to this Privacy Statement

By using this Website, you signify your agreement to the terms of our Privacy Policy. In particular, by submitting personal information through this Website, you agree and authorize Holbrook Travel, Inc. to collect, use and disclose personal information pursuant to the terms of this Privacy Policy. If you do not agree with these terms, you should not use this Website. If our information practices change at some time in the future we will update this policy to reflect those changes, and you are encouraged to check our Website for policy changes.

 

This Privacy Policy is effective as of 1/1/09. Updated 5/25/18.