Holbrook Travel has been providing the highest degree of safety and security for our travelers since 1974. While no environment — at home or abroad — is ever completely risk free, our extensive experience, risk management standards, and precise safety protocols can provide a worry-free travel experience. Strict safety policies, personal inspections, and extensive guide training are just a few of the things we do to eliminate potential risk factors to travel.
Holbrook carries a $3 million Liability and Errors & Omissions policy. On request, we welcome qualifying organizations to be added to our policy for the duration of the trip.
Your well-being is of the utmost importance to us, and we’ll do everything we can to ensure a safe and enjoyable experience.
Our U.S. Office
- We keep abreast of political and national developments in all destinations and exercise great caution in the interest of our travelers.
- Before your departure, we’ll provide you with a list of emergency numbers within the country you’re visiting and the number for our 24-hour answering service.
- If an emergency occurs at home during your program, family can contact our office, and we will contact you in-country.
- Our emergency phone line has a member of our staff available 24 hours a day, 7 days a week, 365 days a year.
- All accommodations have a telephone or other means of communication on the premises.
- All leaders, guides and/or drivers have a cell phone or radio device for emergencies.
- Internet is widely available in most destinations.
- In the unlikely event of an emergency, our in-country guides are professionally trained and adhere to strict guidelines.
- Guides are fluent in English and bilingual in foreign-language countries.
- Guides are trained and licensed.
- All guides attend annual training programs.
- All hotels are regularly inspected by our team.
- All hotels and lodges have plans for:
- Safety and security
- Incident management
- Guest communications
- Visitor policies
- Medical procedures
- Our drivers are fully licensed and insured, experienced, and highly knowledgeable of the areas visited.
- Vehicles are inspected regularly and meet or surpass local safety standards.
- In most cases, transfers are private.
- Transfers are always scheduled during daylight hours.
- Boat crews have mandatory safety drills.
- All vessels must meet or surpass local certification requirements.
- Live-aboard vessels have regular marine safety inspections with a formal inspection checklist.
- Snorkeling safety standards are in place.
General Safety Tips
- Wash hands often with soap and water.
- Use hand wipes or waterless anti-bacterial gel frequently.
- Protect yourself from mosquito bites and sunburn.
- Keep feet clean, dry, and protected to prevent fungal and parasitic infections.
- Bring a copy of your prescriptions and keep it with your carry-on luggage.
- If you get diarrhea, drink bottled water and stick to a bland diet.
- Drink plenty of bottled water during your flights and trip. Dehydration is one of the biggest causes of fatigue and jet lag.
- Do not drink or brush your teeth with anything other than bottled water.
Traveling with diabetes
- Bring a letter from your doctor stating the supplies you will be carrying.
- Bring hard candy or glucose tablets in your carry-on luggage and during long activities.
- Bring a blood sugar testing meter and plenty of testing strips and batteries.
- If you are insulin dependent:
- Bring more than one bottle of insulin.
- If you are on a pump, bring extra supplies such as batteries, reservoirs, and infusion sets as they might be difficult to find.
- Bring syringes as a back-up method to deliver insulin if your pump malfunctions.
- Bring a cooling packet to help protect insulin from getting too warm. The Frio cooler is small, lightweight, and easy to use.
- Leave expensive jewelry and watches at home.
- Keep all valuables in a money belt that you can hide under your clothes.
- Make copies of all documentation and keep it separate from the originals.
- Carry a small amount of cash in an accessible pocket rather than accessing your money belt while shopping.
- Bring important items (passport, wallet, etc.) with you or leave them locked in a safe. Don't leave these items in your room.