We have a dedicated Road Scholar department to take care of clients traveling on our Road Scholar expeditions.

Etel Castillo

Associate Director of Program Quality

Worked at Holbrook travel since: 1998
Favorite travel memory: When I came to the USA for the first time. We went to Walt Disney World and I was mesmerized. It was a real WOW moment!

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Etel attended Jacksonville University on an academic and sports scholarship and Florida State College at Jacksonville. Etel was born in Trujillo, Honduras and was raised in St. Lucia.  At Holbrook, Etel is responsible for quality control and incident management. Etel has visited many countries around the world including Argentina, Bahamas, Barbados, Belize, Brazil, Cayman Islands, Chile, Costa Rica, Dominica, Ecuador and Galapagos Islands, El Salvador, Falkland Islands, Guatemala, Guadalupe, Honduras, Peru, Jamaica, Martinique, Mexico, Montserrat, St. Lucia, and Uruguay. Her favorite place to spend her free time is the beach, because she loves to fish, swim, and snorkel. 

Anna Brown

Program Manager

Worked at Holbrook travel since: 1993
Hidden talent: Party planning

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Anna grew up in Rio, Brazil and holds a Bachelor of Arts in art from Southwestern University in Texas plus two years of industrial design from P.U.C.-Rio de Janeiro. She joined the Holbrook team in 1993 and worked her way up to customer service manager. Anna is now a member of the program development team, a position that allows her to be involved in product design from concept to reality. She has been to England, Channel Islands, Canada, Ecuador, Galapagos Islands, Peru, Argentina, Uruguay, Mexico, Honduras, Guatemala, Belize, Costa Rica, Kenya, and South Africa. One of her fondest travel experiences is snorkeling with her son among whale sharks and sea turtles in the Yucatán. During work breaks she is usually seen enjoying the back deck, hoping to spot birds and other animals in the surrounding forest.

Laurie McLaughlin

Vice President of Customer Services

Worked at Holbrook travel since: 1987
3 words that describe me Loud, Caring, Late : )

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Laurie holds bachelor's degrees in general business administration and physical education from Mississippi State University. She has been to many places in the world, and while traveling she has been known to accidentally drive on the wrong side of the road, nearly giving her co-workers mini heart attacks.When she's not at the office, you're most likely to find Laurie playing tennis or spending time with her great nieces and nephews.

Fran Whitlock

Specialty Travel Consultant & Air Specialist

Worked at Holbrook travel since: 1992
Foreign languages: English, Southernese

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Fran has been in the travel industry since 1978. She studied travel at Prospect Hall College in Ft. Lauderdale and received her CTC (Certified Travel Consultant) designation in 1990. Fran was born and raised in Florida but lived in Germany for seven years before returning to the sunshine state. At Holbrook, she fulfills the roles of air specialist and travel consultant, working with groups and individuals to craft personalized travel experiences both by land and air. She loves to relax with family, travel, and be outdoors, and has visited Costa Rica, Peru, Panama, Ecuador, and the Galapagos Islands.