Enjoy great benefits and free travel for introducing new travelers to Holbrook
Help us further the mission of conservation, community, and sustainability
As an Explorer Club member, you’ll earn $100 in credits for each new participant you refer and $500 in credits for referring a new group leader. Redeem your credits for rewards like a free trip, a donation to support conservation, or travel scholarships for students in need.
BECOME A MEMBER
Terms and Conditions | 2018
Participation in the Holbrook Explorer Club Referral Program is optional and subject to the Terms and Conditions outlined herein. Redemption items and their corresponding point values are re-evaluated on a seasonal basis and are subject to change. Terms and Conditions are subject to change with or without notice. Holbrook Travel reserves the right to terminate Holbrook Explorer Club accounts without notice. For updated point values and rewards information, please visit our website at www.holbrooktravel.com/refer.
How do I earn Referral Credits?
You earn referral credit for each valid new participant or valid new group leader you refer to Holbrook Travel (see below for definition of “valid"). You’ll earn $100 in credits for each new participant you refer and $500 in credits for referring a new group leader. Redeem your credits for rewards like a free trip, a donation to support conservation, or travel scholarships for students in need. See below or visit our website for most up-to-date reward levels. Note: Group Leaders cannot earn Referral Rewards for referring participants on a tour they are leading.
When do my Referral Credits become available?
Referral Credits earned remain as Qualified Referrals until the tour departs for your referral, at which time they become Referrals Approved. Points cannot be redeemed for reward until they are in Referrals Approved status. Referral Credits are non-negotiable, non-transferable and have no alternative cash value. You cannot pool your points with another member to redeem a reward.
What is a valid Referral? What are Qualified Referrals?
New referrals made by a member must be validated by Holbrook Travel before they become Qualified Referrals. A valid new participant or valid new group leader is one that is not already on the Holbrook Travel marketing database at the time of the referral and is therefore “new” to Holbrook Travel. The determination if a referral is already on the Holbrook Travel marketing database at the time of referral is at the sole discretion of Holbrook Travel’s validation process. Once valid, Holbrook will confirm and update the member as a Qualified Referral on the individual member’s referral page.
Do my Referral Credits expire?
Points do not expire as long as you maintain an active account. To keep your account active, at least once every four years you must complete one of the following: lead a tour in the Holbrook Travel with a minimum of six full-paying travelers or travel on a Holbrook Travel Tour as an individual traveler, or make a valid referral. After four years with no tour activity or valid referral, all referral rewards on your account expire.
What redemption options are available?
Holbrook Travel Credit: Members may redeem their referral reward credit for travel credit. Each referral credit is worth $2 in travel credit. Credits can only be redeemed when members reach a level of 100, 500 or 1000 credits. Any unused credits will remain in the members account.
Conservation Donations: Members may redeem their referral reward credit for a conservation donation. Each referral credit is worth $1 towards a conservation donation. Currently, the conservation choices are the Rainforest Alliance or the Sarapiquí Learning Center. Members should specify which organization in writing. Credits can only be redeemed when members reach a level of 100, 500 or 1000 credits. Any unused credits will remain in the member's account.
Student Scholarships: Members may redeem their referral reward credit for a student scholarship. Each referral credit is worth $1 towards a student scholarship on a Holbrook Travel educational or student tour. Members should specify their referral choice in writing and designate the recipient. Credits can only be redeemed when members reach a level of 100, 500 or 1000 credits. Any unused credits will remain in the members account.
Are there any redemption restrictions?
Only items listed by Holbrook Travel are available; upgrades are available for some items at additional cost. Holbrook Travel reserves the right to make alterations to Referral Reward levels needed for travel and gift rewards and to discontinue or change rewards at any time. Please refer to www.holbrooktravel.com/refer for the most up-to-date reward items and point values. Offers are subject to change without notice.
Opting out of the Holbrook Explorer Club referral program
You may opt out of the Holbrook Explorer Club referral program. By opting out of the program, all reward credits accrued are forfeited. Your membership level will be maintained, however. You may re-join the program and your account balance will start at zero credits. Points associated with tours led during the opt-out period will not be credited to your account. Referral credits are not retroactive.
Holbrook Travel is not responsible for any events including, but not limited to, personal injury, property damage or loss of earnings from any travel tour whatsoever. All Group Leaders are responsible for ensuring that they are in compliance with any state, local or district rules regarding their membership in a rewards program. Holbrook Travel reserves the right to make changes to the Holbrook Explorer Club referral program at any time and without notice, including but not limited to, changes in credit expiration policies and membership levels and benefits. Please refer to the terms and conditions online for the most up-to-date information.